Microforce, a sole proprietor business, and the developer of Market Detective and this market-detective.com website realizes that there will be a need to answer customer questions concerning program use, the occasional bugs, or other user requests. Thanks to the Internet, this service is already in place, and with a one man operation the overhead is small, so the expenses saved are passed on to the consumer through a very affordably priced software package. The best and least frustrating method of communication in this internet age is to simply send an email. Telephone conversations gobble up the work day mercilessly, so I prefer that telephone calls be avoided whenever a short and simple email will suffice. Expect up to a one day delay for a response to a support request by email. For service Contact Us.